Turn WhatsApp and Telegram chats into confirmed, paid orders — automatically.
VynAgent is an AI agent that answers your customers on WhatsApp and Telegram in their own language, quotes from your catalog, takes orders, and collects payment — while you watch it all from one dashboard.
24/7
Always answering
3
Languages, auto-detected
1 day
From setup to selling
100%
Orders logged & tracked
Everything a sales rep does — on autopilot
Built for Malaysian SMBs. No new app for your customers, no scripts to write.
On WhatsApp & Telegram
Answers customers instantly on the chat app they already use — no new app to install.
Speaks their language
Replies in English, Malay, or Chinese automatically, matching each customer.
Quotes & orders
Searches your catalog, builds quotations, and confirms orders — with a branded PDF.
Gets you paid
Sends a payment link on confirmation and emails a receipt once paid.
Live inventory
Tracks stock, auto-deducts on every order, and never oversells.
Voice notes
Transcribes voice messages and handles them like any other order.
Reads photos
Understands a photo of a handwritten order and drafts a quote from it.
Operator dashboard
Live inbox, orders, customers, and analytics — pause the AI and reply by hand anytime.
Accounting exports
One-click CSV for SQL Account and AutoCount, filtered by date and status.
Two agents, one platform
Choose the agent that fits how you work — and switch anytime.
Sales agent
Your always-on sales rep. Turns enquiries into paid orders.
- Searches your catalog and quotes live prices
- Sends branded quotation PDFs
- Confirms orders and sends a payment link
- Deducts stock automatically
Support / FAQ agent
Your front-line helpdesk. Answers questions without ever selling.
- Answers from your knowledge base and documents
- Checks product prices and stock
- Looks up a customer's order status
- Hands over to your team for anything else
Both agents work on WhatsApp and Telegram, in English, Malay, and Chinese.
Live in a day
Three steps from setup to selling.
- 1
Connect your channels
Link your WhatsApp number or Telegram bot, and bring your own AI key.
- 2
Upload your catalog
Import products and prices from a CSV in seconds.
- 3
Go live
Customers message you; the agent quotes, sells, and collects payment.
Never miss a sale again
Customers get instant answers day and night. You get every order logged, every document generated, and every payment tracked — without hiring more staff.
- Replies in seconds, 24/7, on WhatsApp and Telegram
- Handles text, voice notes, and photos
- Human takeover whenever you want
- Branded quotes, orders, and receipts
- Payments and inventory handled end-to-end
Your Business
online — replies in seconds
Frequently asked questions
Everything else, ask us below — we reply fast.
Do my customers need to install anything?
No. They message your business on WhatsApp or Telegram — apps they already use — and the AI answers from your side.
Which chat apps are supported?
WhatsApp and Telegram. Connect one or both; every conversation lands in the same inbox, and each customer is tagged with the channel they came from.
What's the difference between the Sales and Support agents?
The Sales agent quotes from your catalog, takes orders, and collects payment. The Support agent answers questions and checks order status, but never sells. Pick the one that fits your business — you can switch anytime in Settings.
Which languages does the agent speak?
English, Malay, and Chinese. It detects the customer's language from their messages and replies in kind.
Can I take over from the AI?
Anytime. Pause the AI on any conversation from the live inbox and reply by hand; resume it when you're done.
What do I need to get started?
A WhatsApp Business number or a Telegram bot, your own AI provider key (OpenAI, Anthropic, Google, or Groq), and a CSV of your products. We help you wire it all up.
How do payments work?
When a customer confirms an order, the agent sends a payment link. Once paid, a receipt PDF is emailed automatically.
What happens on big or tricky orders?
You set handoff keywords and a high-value threshold. When either trips, the AI steps aside and notifies your team to take over.
Ready to sell while you sleep?
Tell us about your business today and your AI agent can be quoting customers on WhatsApp and Telegram tomorrow.
Get startedTalk to us
Tell us about your business and we'll get you set up on WhatsApp and Telegram.
No. 2A-1, Jalan Puteri 2/5, Bandar Puteri
47100 Puchong, Selangor